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CW Supplements Online Shopping FAQs
How do I place an order online?
Simply browse our products, add your desired supplements to your cart, and proceed to checkout. You’ll be guided through entering your shipping information and payment details.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other digital payment methods available at checkout.
Can I change or cancel my order after placing it?
Orders can be changed or canceled within 1 hour of placement. Please contact our customer service immediately to assist you.
How secure is my personal information when ordering from your site?
Your security is our top priority. We use SSL encryption to protect your personal and payment information during every transaction.
Do you ship internationally?
Currently, we only ship within the United States. Stay tuned for updates on international shipping options.
How can I track my order?
After your order is shipped, you’ll receive a tracking number via email. Use this number on our website to track your order’s progress.
What is your return policy?
We accept returns within 30 days of purchase for unopened products. Please visit our Return Policy page for detailed instructions.
What should I do if I receive a damaged or incorrect product?
Contact our customer service immediately. We will provide instructions for returning the item and processing a refund or exchange.
How long does shipping take?
Shipping times vary based on location and shipping method selected. Standard shipping typically takes 3-5 business days.
Are there any shipping fees?
Shipping fees depend on the order size and shipping method chosen. We offer free standard shipping on orders over a certain amount. Please check our Shipping Policy for more details.